How to Contact Support
We're a small team and we read everything.
Email us
This is the best way to reach us for anything — billing questions, technical issues, feedback, or anything else. We aim to respond within 1 business day.
When emailing about a technical issue, it helps to include:
- What you were trying to do
- What happened instead
- The browser and device you're using
- A screenshot if you have one
Before you email
Check the support articles — your question may already be answered:
- How ModuleHire Works
- Uploading Your Resume
- Generating a Tailored Resume
- What the ATS Estimator Means
- Managing Your Subscription
- Cancelling Your Subscription
- My Resume Didn't Parse Correctly
- I'm Not Receiving Emails
Billing issues
For billing questions or disputes, email info@modulehire.com with "Billing" in the subject line. We'll respond quickly.
ModuleHire is built and run by a small team. Your feedback directly shapes what we build next — we genuinely want to hear from you.
Still need help? Email info@modulehire.com — we respond within 1 business day.